Superior Acupuncture ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, request information, schedule an appointment, or opt in to receive communications from us.

1. Information We Collect

We may collect the following information when you voluntarily provide it:

Name

Email address

Phone number

Mailing address (if provided)

Appointment request information

Health concerns or treatment interests you choose to submit

Information submitted through website forms

We may also automatically collect certain technical information, including:

IP address

Browser type

Device information

Pages visited

Date and time of website visits

This information helps us improve our website, services, and customer experience.

2. How We Use Your Information

We use your information to:

Respond to inquiries

Schedule appointments and consultations

Provide acupuncture and wellness services

Send appointment reminders

Send SMS communications if you have opted in

Improve our website and services

Maintain internal business records

Superior Acupuncture does not sell personal information.

3. SMS & Mobile Messaging Policy

If you opt in to receive text messages from Superior Acupuncture, you may receive:

Appointment confirmations

Appointment reminders

Follow-up messages

Treatment or wellness updates

Service-related notifications

Administrative communications

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP.

Required Compliance Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent are used solely for communications directly related to Superior Acupuncture services.

4. Operational Service Providers

Superior Acupuncture may use trusted service providers to assist with essential business operations, including:

Appointment scheduling platforms

Customer communication services

Payment processing

Website hosting

SMS delivery providers

These providers may access limited information only as necessary to perform services on our behalf and are required to maintain appropriate security measures.

Required Disclosure Disclaimer

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

Although no method of electronic transmission or storage is completely secure, we take commercially reasonable measures to protect your information.

6. Cookies & Website Technologies

Our website may use cookies and similar technologies to:

Improve website functionality

Analyze website traffic

Enhance user experience

You may disable cookies through your browser settings if desired.

7. Your Rights & Choices

You may request to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Opt out of SMS communications at any time by replying STOP

To make any of these requests, please contact us using the information below.

8. Children's Privacy

Our services are intended for adults and are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.

9. Updates to This Privacy Policy

Superior Acupuncture may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Superior Acupuncture
Email: [email protected]
Phone: 704.225.8686